Information to send before your flight
The scheduled time alone is not always enough. A flight number distinguishes similar arrivals and helps anticipate delays. Add the driver's name, a number reachable in Morocco, passenger count and approximate luggage volume.
Choose the car according to luggage
A car may seat every passenger but lack space for their luggage. Mention cabin bags, large suitcases and special equipment. The team can guide you towards a suitable economy car, saloon, SUV or 7-seater.
Where do you meet for the vehicle?
The exact meeting point depends on the arrangements confirmed for your booking. Do not assume a desk or agent will be available without an appointment. Keep the confirmation message and contact the team after landing when instructed.
What should you do if the flight is delayed?
Tell the agency as soon as you know the new delay, even if the flight number was already shared. A significant delay may change the pick-up time or arrangements. Keep your phone switched on after arrival and check your messages.
After pick-up
Before leaving the area, check the vehicle condition, fuel, agreement and planned route. If you continue to Rabat, Marrakech, Tangier or another city, share your itinerary when requesting so the vehicle category suits the distance.